Cure.expert Refund Policy
Last updated: 5/31/2023
The following terms are applicable for products and services designated as refundable that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
- Application means the website https://cure.expert and any of its subdomains such as https://get.cure.expert, or a software program provided by the Company downloaded or used by You on any electronic device
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Cure.expert Medical Corp. (doing business as Cure.expert).
- Goods and/or Services refer to the items or the services offered for purchase on the Service.
- Orders mean a request by You to purchase Goods and/or Services from Us.
- Service refers to the Application or the Website or both.
- Website refers to our website https://cure.expert and any of its subdomains such as https://get.cure.expert
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Unless for certain Goods and/or Services specifically stated as refundable on the “place order” page during checkout, You agree that all sales are final and no refunds are allowed. If any orders are stated as refundable, You agree that all requirements for refund as stated on the “place order” page during checkout must be fulfilled before a refund can be issued. For services or products stated as conditionally refundable, if medications or other products have been mailed, you agree that any refund amount will be deducted by $10 (or the mailed products’ stated prices if higher thatn $10) to cover the cost of any medications or products plus postage. In addition, the refund amount will be deducted 3% to cover credit card processing fees.
You understand and agree that Cure.expert consultations occur once every 30 days, 60 days, 90 days, 180 days, or other period of time depending on the pricing plan that you selected. You agree to the charges placed on your credit card or other method of payment every 30 days, 60 days, 90 days, 180 days, or other period of time as payment for these consultations. You understand and agree that you need to do follow up consultations in order to continue your treatments. If you do not do a follow up consultation, the amount paid for that unused follow up consultation will not be charged or will be refunded if charged, and no prescriptions will be given and no drugs will be mailed out to you. You agree that all consultation plans will continue until you directly cancel the consultation plans by going to your account on our website and clicking “cancel” for each consultation plan. You agree that it is your sole responsibility to cancel any consultation plans that you do not want. If you decide to cancel any consultation plans, you agree to do so before the next upcoming consultation.
Consultation Service Fees are not refundable once service is provided. Prescription drugs are not returnable nor refundable.
We reserve the right to refuse refund of any Service or Goods that does not meet the above conditions in our sole discretion.
By using our Website and/or purchasing any product or service, you hereby consent to our Refund Policy and agree to all of its terms.
Should we update, amend or make any changes to this Refund Policy, those changes will be prominently posted here. We reserve the right, at our sole discretion, to update, change or replace any part of this Refund Policy by posting updates and changes to our website at any time. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to this Refund Policy constitutes acceptance of those changes.